WARRANTY AND REPAIR INFO

WARRANTY AND REPAIR INFORMATION

Compliance Monitoring & Interlock Program Customers

ACS breath alcohol testers are warranted to be free from defects in workmanship and material for one year from the date of purchase. Our Professional Series breath alcohol testers feature an optional Product Protection Plan for up to 3 years for products purchased in North America. The Professional Series currently include ALERT J5 and ALERT J4X.ec models only. It is recommended that only qualified technicians perform maintenance of any breath alcohol tester.

If you require warranty or calibration service, please first complete the Return Material Authorization (RMA) form available here, then upon receiving your RMA number you may send your product to:

ACS Warranty Service
60 International Boulevard
Toronto, ON M9W 6J2
CANADA

Please contact us:
E-mail: info@acs-corp.com
Tel: +1 877 227 7112 (toll free in North America) or +1 416 619 3500 (Internationally).

The ACS Product Protection Plan

The Product Protection Plan is a great way to protect and maintain your investment while extending your product warranty for up to 3 full years. It also includes:

  • 4 Calibrations per year
  • Software Upgrades
  • Diagnostics checks
  • 10 Day Return Guarantee
  • Sensor Replacement as required
  • Display Replacement as required
  • Power Supply & Battery
  • Assembly

Details are available by contacting us at info@acs-corp.com.